How Not to Fall for a Phishing Email

cybersecurity Phishing

Phishing emails are one of the most popular cyber crimes, learn how to identify them and how to handle them.

How Not to Fall for a Phishing Email


You may have heard the term phishing, but are you clear on what it is and how to identify it?


Popular with cyber criminals, phishing is the technique of attempting to get someone to reveal sensitive information through the process of disguising themselves as a reputable entity. Phishing emails typically contain links to sites that contain malware.


Related: Cybercrime by the Numbers


According to Verizon’s findings in 2016, a whopping 30% of phishing emails get opened. When you stop to think about how many emails are sent, the fact that 30% of these malicious emails get opened is impressive – and startling. Phishing continues to be an issue because the bad guys are so good at camouflaging their intentions as legitimate communication.


Phishing continues to be an issue because the bad guys are so good at camouflaging their intentions as legitimate communication.


How do I know if it’s phishing?

Sometimes the most well-intentioned employee can click on a phishing email. It happens, which is why it is important to know how to identify an attempt. Here are three tips to help.


  • Misspelling or wrong voice - if something just seems off about the way the email is written, or if you notice misspellings and bad grammar, this should be the first sign that something is amiss.
  • Intimidation tactics – it is common among these types of emails to use threatening phrases such as “your account will be closed” or “your payment is due today” in an attempt to get an emotional reaction that will result in falling for the scam.
  • Suspicious links – if there is a link within the email that you are not expecting, or seems strange, or is misspelled, just don’t click on it.

What do I do if I receive a phishing email?

In some cases, you can contact the person, or company that the email is said to have originated from to attempt to verify its legitimacy.


If you are suspicious of a link within an email you can hover your mouse over the link to reveal the address it will direct you to. If it doesn’t match, or is a strange mix of characters, it may be malicious. If you are in doubt at all, don’t click on it.


If you are using Microsoft, they have tools to help report suspected scam or phishing emails.


Related: Creating a Security Conscience Team


If you receive a suspicious message within you can click the check box next to the message, then the arrow next to Junk and then to Phishing scam.


Another option if using Microsoft Outlook is to right click on the suspicious email, then junk and finally, report junk.


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